New York, NY – January 27, 2025: – HiBob, a leading HR technology platform, proudly announces its remarkable achievements in the Sapient Insights Group 2024-2025 Annual HR Systems Survey, 27th Edition. Recognized as the premier voice of the customer report in the HR tech industry, this year’s survey highlights HiBob’s rapid rise to leadership across multiple HR technology categories, with feedback from over 3,318 companies across 59 countries.

HiBob’s Key Achievements

  • Five #1 Ratings in User Experience and Vendor Satisfaction: HiBob excelled in these critical areas, reflecting its intuitive interface, modern design, and commitment to delivering exceptional service.
  • Seven Top-5 Ratings Across Core HR Categories: HiBob achieved high rankings in HRMS, HR Service Delivery, Time Management, Onboarding, and Performance Management.
  • #1 for Mid-Market HRMS and HR Service Delivery for SMB Organizations: HiBob led these categories, showcasing its adaptability to meet the needs of organizations of all sizes.
  • Twelve Top Rankings Overall: HiBob consistently demonstrated excellence in user experience and global service delivery, even for smaller customers.

​​”We are witnessing a significant transformation in the HR software market for organizations with fewer than 5,000 employees, particularly in the mid-market and SMB categories. This shift is driven by the demand for more flexible solutions that address complex global and talent needs,” said Stacey Harris, Chief Research Officer and Managing Partner at Sapient Insights Group. 

She concludes: “HiBob’s achievement of the #1 ranking in both user experience and vendor satisfaction in our Voice of the Customer research for mid-market HR Management Systems and SMB HR Service Delivery systems is a remarkable feat in this competitive landscape. Customers especially value HiBob’s ability to streamline processes, provide a modern and user- friendly experience, and create a single source of truth for their critical talent needs.”

The Sapient Insights 27th Annual HR Systems Survey is the most comprehensive research in the HR tech market, capturing the true voice of the customer – serving as a benchmark for innovation and customer-centricity in the HR tech industry​.

This year’s report explores current and future HR technology trends, including Core HR Systems, HR Service Delivery, Time Management, and Talent Management. With feedback from over 3,300 HR professionals globally, it provides deep insights into customer priorities, vendor performance in user experience, satisfaction, and the value achieved.

It identifies the mid-market HRMS segment as a crucial battleground for global growth. HiBob’s leading position reflects its ability to address the complex needs of mid-sized organizations with solutions that combine flexibility, usability, and localized features.

“This recognition by Sapient Insights Group shows HiBob’s commitment to providing HR leaders with people-first modern HR tools that drive efficiency, engagement, and business impact,” says Ronni Zehavi, CEO and Co-Founder of HiBob. “We are truly humbled and honoured  to be recognized as a leader in user experience, vendor satisfaction, and multiple HR technology categories. These rankings reflect the trust and feedback of our customers, which motivates us to continue delivering excellence.”

According to the report, HiBob has quickly become a standout player in the HRMS market. Despite being relatively new to the mid-market category, HiBob has gained the trust of over 4,350 customers worldwide, earning accolades for its modern, intuitive interface, praised for its sleek design and ease of use. With a comprehensive feature set, including advanced onboarding and performance management tools, and consistently high ratings for global service excellence, HiBob delivers exceptional experiences for organizations of all sizes.

Download the report  here.

About HiBob

HiBob is at the forefront of HR innovation, transforming the way organizations operate in the modern world of work with its award-winning HCM Bob. Its modular approach caters to the needs of multinational companies seeking agile technology and robust analytics to support operations across distributed workforces in the ever-evolving economic and workplace landscape. Companies using Bob are able to accelerate hiring, retain the best talent, upskill and elevate employee experience.

More than 3,600 global businesses serving hundreds of thousands employees worldwide  –  including Uala, The Josh Bersin Company, Fiverr, The&Partnership, and VaynerMedia – appreciate its ease of use, high configurability and the ability to customize based on business requirements. The platform’s high adaptability and focus on people engagement and community creation are seen in its consumer-grade user interface, providing easy access to HR processes while fostering engagement.

Awarded one of the best places to work in 2023, HiBob’s global team of “Bobbers” come together to build the exceptional in an inclusive and empowering culture. For more information about HiBob, visit www.hibob.com.